
Sharing a real-world hiccup from my JSM setup journey. 😅 If you’re juggling Atlassian trials like I was, this one’s for you! My Teamwork Collection trial (including Confluence) was wrapping up, and after thoroughly testing Jira Service Management (JSM), I want to keep just the Service Collection for my IT Service Desk. No need for…

When I setup my Atlassian account, I originally selected Service Management Collection, however, I want to try the Teamwork collection so I selected both. Now that trial is ending so I need to choose and after month of testing, I am happy with Service Collection for my JSM/ ticket handling. I am ready to deactivate…