Tag: Confluence
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🎨 Customizing Confluence: Favicon, Logo, and Site Branding
Branding your Confluence site makes it feel more professional and easier for users to recognize at a glance. A small favicon in the browser tab, plus a company logo in the header, helps your team quickly identify the right workspace every time they open Confluence. What is a favicon? 🔖 A favicon is the small…
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Deactivated Atlassian Teamwork Collection for JSM – But “We Couldn’t Create Your Space” Error Hit Me Hard! ⚠️
Sharing a real-world hiccup from my JSM setup journey. 😅 If you’re juggling Atlassian trials like I was, this one’s for you! My Teamwork Collection trial (including Confluence) was wrapping up, and after thoroughly testing Jira Service Management (JSM), I want to keep just the Service Collection for my IT Service Desk. No need for…
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📚How to Enable a Knowledge Base in Jira Service Management💡
Now that we have enabled your IT Service Desk space, we can proceed in enabling our Knowledge Base and link it with Confluence. Here’s a quick, friendly guide to enable the Knowledge Base in our IT Service Desk space in Jira Service Management. Once enabled, users can find answers themselves instead of raising repeat tickets.…