JKM Tech Notes

If you’re using Namecheap Private Email with ActiveSync on your phone or tablet, here’s a critical update you need to know about. 🚨

🔔 What’s Happening?

Namecheap is discontinuing ActiveSync support on August 3, 2026, as part of their migration to a new Private Email webmail platform.

This change affects users who currently sync their email, calendar, and contacts using the ActiveSync (Exchange) protocol on mobile devices.

⚠️ What This Means for You

If you’re using ActiveSync:

• Your mail, calendar, and contacts will stop updating automatically on your mobile device after August 3, 2026
• You’ll need to reconfigure your email app to continue receiving messages

Note: Your Private Email account and all your messages are safe — this only changes how your device connects to the service.

✅ What You Need to Do

To keep your email working, you’ll need to switch to IMAP/SMTP for email and CalDAV/CardDAV for calendar and contacts. Here are the exact settings:

📥 Email Settings (IMAP/SMTP)

📅 Calendar & Contacts (CalDAV/CardDAV)

🛠️ How to Reconfigure Your Device

On iOS (iPhone/iPad):

1. Go to Settings > Mail > Accounts
2. Remove your existing Namecheap account
3. Tap Add Account > Other > Add Mail Account
4. Enter your details and use the IMAP/SMTP settings above
5. For calendar/contacts, add separate CalDAV/CardDAV accounts using the servers listed

On Android:

1. Open your email app (Gmail, Outlook, etc.)
2. Remove the existing account
3. Add a new account using IMAP settings above
4. Most Android email apps support IMAP natively

On macOS Mail:

Namecheap has specific guidance for Mac users, you can access it via webmail by clicking the Gear icon > Connect Your Device > macOS for step-by-step instructions.

💡 Pro Tips

• Test before August 3: Don’t wait until the deadline – reconfigure now to avoid disruption
• Backup important emails: Use your webmail at privateemail.com to verify all messages are accessible
• Calendar migration: If you have existing calendar events, you can export them as .ics files from your old setup and import them into the new CalDAV configuration

🔗 Helpful Resources

• Namecheap’s official announcement on the new webmail
• IMAP/SMTP and CalDAV/CardDAV configuration details
• General Private Email configuration guide
• https://www.namecheap.com/support/knowledgebase/article.aspx/10820/2179/private-email-caldavcardav-and-imapsmtp-details/

📝 Why I’m Sharing This

I use Namecheap for my domain registration and received this notification hence I wanted to share this with my blog readers in case anyone else is affected especially since this change is coming up soon! 🙌