JKM Tech Notes

IT notes, tools, and practical how-tos for Atlassian and everyday tech.

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JKM Tech Notes shares practical IT guides, Atlassian notes, and solutions to common issues. The content is written in the style of the help that would have been useful earlier—so admins, teams, and solo builders can set things up, troubleshoot problems, and keep moving forward without the confusion.

Category: Jira/JSM

  • 🛠️ Creating a Space in Jira Service Management (JSM)

    🛠️ Creating a Space in Jira Service Management (JSM)

    Now that my Atlassian account is set up and my domain is ready, it’s time to get practical: setting up a Jira Service Management (JSM) space for my tickets, requests, and internal workflows 🧩 Here’s how I did it step by step: 1. Open Jira Service Management From my Atlassian dashboard, I clicked into Jira Service Management (or created…

  • đź’« Jira vs Jira Service Management – A Short Guide for the Terminology‑Confused

    💫 Jira vs Jira Service Management – A Short Guide for the Terminology‑Confused

    If you’ve only been working with Atlassian for a few years, you’re not alone in feeling a bit tangled by the terms “Jira” and “Jira Service Management.”
 Here’s a short, clear way to think about the difference so you can quickly explain or choose between them. The quick mental model đź’­ Think of it as:Jira…

  • đź’» Setting Up My Atlassian Account

    đź’» Setting Up My Atlassian Account

    Now that my domain is secured, it’s time to set up the Atlassian Cloud account â€” the real hub for my Jira + Confluence + team setup 🚀 Here’s how I did it, step by step: 1. Pick the right starting point I went to atlassian.com and signed up with an email. 2. Sign up with the right email…