Tag: jira
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🎨 Customizing Confluence: Favicon, Logo, and Site Branding
Branding your Confluence site makes it feel more professional and easier for users to recognize at a glance. A small favicon in the browser tab, plus a company logo in the header, helps your team quickly identify the right workspace every time they open Confluence. What is a favicon? 🔖 A favicon is the small…
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Deactivated Atlassian Teamwork Collection for JSM – But “We Couldn’t Create Your Space” Error Hit Me Hard! ⚠️
Sharing a real-world hiccup from my JSM setup journey. 😅 If you’re juggling Atlassian trials like I was, this one’s for you! My Teamwork Collection trial (including Confluence) was wrapping up, and after thoroughly testing Jira Service Management (JSM), I want to keep just the Service Collection for my IT Service Desk. No need for…
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🚀 Creating a JSM Space for IT Service Management
Drowning with scattered tickets across general Jira projects? Switching to a JSM ITSM space is a game-changer as it comes with pre-loaded request types for incidents, service requests, and changes, plus portals for users. These templates save hours of config! Step-by-Step: Creating Your ITSM Space 🛠️ Make sure you have permission so you can create…
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🧩 Using Templates in Jira Service Management (JSM)
Once Atlassian account is set up, it provides several templates you can start from. They’re a quick way to jump‑start different workflows without building everything from scratch. 🚀 Here’s a quick overview of the main options: 1. Kanban (Inside JSM + Jira) 2. Product Roadmap 3. Scrum 4. Basic IT Service Management 5. IT Service…
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🛠️ Creating a Space in Jira Service Management (JSM)
Now that my Atlassian account is set up and my domain is ready, it’s time to get practical: setting up a Jira Service Management (JSM) space for my tickets, requests, and internal workflows 🧩 Here’s how I did it step by step: 1. Open Jira Service Management From my Atlassian dashboard, I clicked into Jira Service Management (or created…
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💫 Jira vs Jira Service Management – A Short Guide for the Terminology‑Confused
If you’ve only been working with Atlassian for a few years, you’re not alone in feeling a bit tangled by the terms “Jira” and “Jira Service Management.” Here’s a short, clear way to think about the difference so you can quickly explain or choose between them. The quick mental model 💭 Think of it as:Jira…